FAQs - Frequently Asked Questions

 

1. What format are the teachings in?

All teachings are in MP3 format.

2. Why does it take long to download my tracks?

The time it takes to download the teaching depends your internet connectivity speed and the length of the teaching. We suggest that you connect to a broadband internet connection to download your teaching MP3s.

3. If I don’t want the entire series, can I get an individual track of one of the series?

If a message is packaged in a series, it must be sold with the series. We do not sale individual series

4. Can I return my series and receive a refund?

In accordance with the terms and conditions, this is a digital product which means it is non-refundable.

5.How do I burn my mp3s to a CD?

At this time, we do not have instructions on how to burn your MP3s to a CD. However, we hope to develop some instructions in the future.

6. How do I download my Mp3s after I purchase them?

Once you payment is confirmed, you will be directed to a link to download you goods. You will receive 3 download attempts.

 

7. Can you ship a CD with my teachings to me?

There will be no CDS mailed out. All series/teachings are available as digital products only.